Singapore regulator fines Credit Suisse $3.9m for relationship manager 'misconduct'

The Monetary Authority of Singapore (MAS) has imposed a civil penalty of $3.9m on Credit Suisse AG (Credit Suisse), for its failure to prevent or detect misconduct by its relationship managers ( in the Singapore branch.

In a statement on 28 December, the regulator said the RMs had provided clients with inaccurate or incomplete post-trade disclosures, resulting in clients being charged spreads which were above bilaterally agreed rates for 39 over-the-counter (OTC) bond transactions.

When Credit Suisse executes OTC transactions requested by its clients, it charges a spread over the price obtained from the relevant interbank counterparties.

For the 39 transactions, the RMs had, in contravention of sections 201(c) and 201(d) of the Securities and Futures Act 2001 (SFA) made false statements to their clients regarding the executed interbank prices and/or spreads charged; and/or omitted material information that the spreads charged were above the agreed rates.

MAS further said the enforcement action on Credit Suisse follows its review of pricing and disclosure practices in the private banking industry. Investigations revealed that the bank had failed to put in place adequate controls, such as post-trade monitoring, to prevent or detect the RMs’ misconduct. Credit Suisse has since strengthened its internal controls to prevent the recurrence of such misconduct.

The bank has admitted liability under section 236C of the SFA for its failure to prevent or detect the misconduct by its RMs, and paid MAS the civil penalty [2] . As part of the civil penalty settlement, Credit Suisse has also separately compensated its affected clients.

Ho Hern Shin, deputy managing director (financial supervision), MAS, said: “Financial institutions should implement robust governance frameworks and processes to ensure fair and transparent pricing to their customers. We will continue to engage the banks to improve their controls in this area and will not hesitate to take firm enforcement action against financial institutions found to have breached our laws.”